10 November 2012

nurse mode


deciphering key pieces of information, communicating them clearly, clarifying known/unknown information, picking up on small changes in symptoms, trying to present hard information in a loving way, asking the obvious or the really hard question, thinking creatively about solutions to problems,  holding a hand, calming quiet presence, bridging gaps of communication, willingness to say "that's a good question, let me get back to you on that,"presenting information clearly, knowing where to look for what information, knowing when to say "we don't know,"  being willing to cause pain in order to encourage/create opportunity for healing, a listening ear, gentle when helpful, firm when appropriate, providing dignity in times/places where there is little to none to be seen...

this is the stuff of nursing...behind the obvious stethescopes, the IV pumps or poles, shots, medicine cups, and bandages, this is where the essence of the job is, the stuff you don't necessarily notice, but that each nurse builds up an instinct for over the course of a career.  These aren't things you necessarily learn in school, they're the things you piece together from lessons learned from other nurses, from patients, from failures and successes, from physicians you respect and who respect you...they become part of how you approach the world.  Instinct.

Turns out after 11 years as a nurse, my instincts are pretty strong.  I don't even think about them.  I don't  think about which situations to apply them too and when not too, when is it appropriate or not, it has just become part of who I am and how I approach life and everyone in it.  Turns out, this includes my own family.  I've found myself in "nurse mode" with my mom and family with mom's new diagnosis.  Not by choice, but because it's an instinct evidently.

My dad does it as a pastor - goes into "pastor mode."  I've never been a big fan of him using that mode with us in his family, it feels a bit distancing on the receiving end, but now I understand it's not a choice he's making - it's an instinct.  It comes from years of doing something that, in time, becomes part of you.

My prayer is that my "nurse mode" instinct with my interactions with my mom in this new stage of illness doesn't feel distancing on the receiving end, that I can still be primarily her daughter first and foremost.

I've been in the US for the last 5 weeks or so.  When you come back from a place with very little access to current printed word resources, you pick them up and read them everywhere you go (at least in my experience).  In my most recent Pennsylvania Gazette (UPenn alumni magazine), I found a fascinating article with the following quote:

"Neonatologists were vigilant.  The nurses were even better, as much psychologists as highly skilled technicians.  They exuded optimism.  They never showed fear.  They became friends you could laugh with and cry with.  They offered eternal hope whether they believed in it or not..."  
- Buzz Bissinger (author of Friday Night Lights and writer for Vanity Fair and The Daily Beast from his book Father's Day)
I don't exude optimism, and I hope that I don't offer eternal hope that I don't believe exists, but I do believe there's a part of nursing, learned and honed over the course of a career, that parallels the "skilled technician" skills learned in school...the interaction with people part...one of the reasons I love what I do.

For some reason this trip home, I've had a lot of "nursing" interactions...opportunity to encourage a friend through the rough and tumble parts of nursing school, opportunity to hear from a friend on her first job as a new nurse and how she both loves it and is simultaneously terrified...I told them both that the fear is healthy :) I read the above article I found here at my parents' house and I've watched the first few episodes of the BBC show called "Call the Midwife."  Some really interesting writing, by the way.  One of my favorite quotes thus far:

"You made her feel safe. That’s the mark of a good nurse. A midwife, too. Everything else is just mechanics." - Dr. Turner to Chummy, the rookie nurse midwife who seems at first to get everything wrong
Spot on. That's it.




2 comments:

Emily said...

Will definitely be sharing this with my mom, also a nurse with fantastic instincts. I can say as a family member on the receiving end of "nurse mode" several times, I found it more comforting than anything to hear the calm, expert tone of the nurse over a naturally emotional tone of mother/grandmother--it's more trustworthy in those moments, then the family member comes in later. Most disarming example: when we called my parents via skype from Iceland to tell them their granddaughter had just been born in the bathtub, so quickly that we couldn't call them ahead of time. It was 3am where they were, Mom answered, and was in total nurse mode, asking about weight, APGAR, and how everyone was doing, said congratulations, and went back to sleep. Only later did the mushy, teary-eyed grandma show up when she got to SEE the baby over skype:)

Elizabeth B. said...

Heidi,
I saw a link shared by a friend, Emily Bryan, over FB and that link lead to your blog. After I read a bit of your most recent post I looked over at your profile and the thing that really caught my eye was that you are a missionary in Mundri, Sudan. Eight years ago I went to Mundri as a missionary. It seems like the town as changed a great deal since that time. I was very excited to read about the work that you have done there in the past couple of years. Mundri will always have a place in my heart, even though I may never get back there. Best Wishes, Elizabeth Bradley